Home›Contact
Get in touch.
Pick the inbox that fits — humans read all of them, no chatbot in the loop.
General
[email protected]
Questions about the product, the company, pricing, anything that's not on a page already. Reply within one business day.
Support
[email protected]
Existing customers: account issues, integration help, billing. Pro and Team tier responses within 4 business hours AEDT.
Security
[email protected]
Responsible disclosure. PGP fingerprint at /.well-known/security.txt. Ack within 24 hours.
Procurement
[email protected]
Questionnaires, certificates, insurance, DPAs. Most of what you'll need lives on /trust; this address handles the gaps.
Office
HoistAI Pty Ltd
81–83 Campbell Street
Surry Hills NSW 2010
Australia
No drop-ins — we're a small team and the office is shared. Email first; we'll schedule a call or a coffee.
On the public web
- GitHub: HoistAiorg — open-source code, issues, PRs.
- Quokkafi — our sibling product (open-banking trust runtime).
What we don't do
- Sales calls before you've tried the sandbox or read the docs.
- Chatbots. The "Sign in" button in the corner is real; everything else routes to a person.
- Cold outbound. If we email you, you've subscribed or contacted us.